10% - Special Order returned w/i 30 days & we are confident we can turn quickly
20% - Special Order or General Merchandise returned outside of 30 days & we are confident we can turn quickly
30% - General Merchandise returned outside of 30 days, but not confident we can turn quickly
40%-50% - General Merchandise returned outside of 30 days and product is now currently sold at a discount, discontinued, or out of season